Kempa

Facing size issues? Don't like the product? Wrong or defective product delivered?

Don't worry! Khazanay offers a 7-day hassle-free return policy. To qualify for a return or exchange, all items must be unworn, unused, and with product tag attached.

If you wish to return or exchange your online order, please complete the return form and include it with your return shipment. Don't have a return form? Download from the link below and print it.

Download Return Form 

Once we receive the product back as a return, we'll provide you with the full amount or a coupon code with 10% extra.

For further assistance, please email us at cs@khazanay.com or call us at 03111-222-393 (between 9am to 5pm Monday - Saturday)

Note: Please be advised that this policy is not applicable to brand new shoes. For brand new shoes, we cater to size issues only.